Yes! We provide all the cleaning supplies we will need to clean your home. We appreciate using your vacuum if you have available, although we always have back up equipment with us, too.

Our goal is to provide you with the same cleaning team at each visit. With the occasion of illness or booked time off, we would send a different cleaner/team. The Impressions Cleaning standard is taught consistently to all our cleaners. If you are ever unsatisfied with your team, we will be sure to find the right fit for you.

No! We want you to have us come clean without having to “clean for your cleaner!” If you feel you absolutely need to do something it is helpful to have the space tidied up, beds made & laundry/toys picked up. There is absolutely no obligation to have anything clean before we come.

No, you do not need to be home while we are cleaning, as long as we have a way to enter. Most clients leave us with a door code or key. If you are home, we will gladly work around you.

We love and welcome all your furry friends! We are used to working around home pets. If you have an indoor pet, please notify us upon scheduling. We ask that you have them in a kennel or confined in a specific area while we clean, if at all possible.

No, you are not bound to a contract. We want to earn your repeat business!

We require a minimum of 24 hours notice to cancel or reschedule your visit to avoid fees. Rescheduling will be determined by our availability.

Impressions Cleaning offers a 100% Satisfaction Guarantee. Please inform us by email or phone and provide photos of any dissatisfaction within 24 hours of your cleaning visit to qualify.

This provides you with the opportunity to have us come back to fix the tasks. The fix-up visit time & date will be in accordance with our availability.

No! Simply fill out the form on our website and we will email you a quote within 1-2 business days. For most accurate pricing we prefer to schedule an in-home estimate, however.

You can pay with any major credit card or check. Credit cards can be stored in our system and charged automatically after each visit. Payment is expected to be sent upon receiving the invoice.

Yes, we want to provide you with peace of mind while our team is in your home. Certificate of Insurance can be provided upon request.

All Impressions Cleaning staff are selectively chosen through a series of criminal record, background, and reference checks.